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TeleVantage combines ease of use, simplified maintenance and unparalleled flexibility. A truly integrated communications solution, TeleVantage supports the way you work, whether you're in the office or on the road. You can take advantage of its many advanced features from your networked PC, any web browser interface or from any telephone.

You can easily manage multiple incoming calls, transfer calls and set up conference calls quickly. It lets you access your voice mail messages in the order you want-no more wading through messages sequentially, or listening to long messages just to get a phone number! When calls come in, the system tells you who is calling, letting you screen low-priority calls while staying immediately reachable for important ones. Above all, you'll never be out of touch. You can easily forward calls to an internal or external number, or have its "Follow Me" call routing try you at several locations as you travel. Or, hop onto any web browser to check your messages or change your account preferences. Maximize your important connections while avoiding costly interruptions, guesswork and "telephone tag." With TeleVantage you have complete control over your accessibility, your messages and your time.

Saves you money...
There's no need to purchase expensive proprietary handsets or pay extra for basic features such as voice mail or unified messaging. Its simplified system administration lets you add, move or change users without costly service calls. A scalable solution designed to grow with your business, TeleVantage lets you easily expand your system without expensive upgrades. And its intelligent routing automatically places long-distance calls through the least-cost carrier, realizing a tremendous savings on your phone bill.

Major advantages over traditional phone systems

Your current phone system may not strike you as being difficult to use-but think about it. With most proprietary systems, essential functions are complicated, requiring you to memorize obscure key sequences just to forward or transfer calls. There is no easy visual or voice-guided interface, making simple operations baffling and error-prone. With multiple calls, picking the right one to answer may mean business won or lost, but you have to guess which one to choose. Your system may be keeping you tied to your desk because its features aren't available outside the office. And can you transfer a call from your home phone, or transparently reroute calls to a remote location?

Above all, will your current system stand the test of time?
Many business telephone systems require you to continually purchase expensive new handsets, add new modules or even completely replace your system at scheduled intervals. With traditional systems, changes such as adding or moving a user involve expensive service calls, delaying or interrupting your business. These systems also lock you into a single long-distance carrier, making your monthly phone bills much higher than they should be.

Meets the Needs of Your Entire Organization

End Users will be more productive. TeleVantage lets you make calls quickly and easily, including setting up conference calls. It keeps you reachable for important calls and lets you screen low-priority calls. And you can manage your voice mail messages efficiently, listening to important messages first and returning calls automatically-no more scrambling to find a phone number.

Receptionists will work more efficiently. TeleVantage lets you easily juggle multiple incoming calls. It shows you which users are already on the phone or in Do Not Disturb mode, and lets you easily park calls, put them on hold or transfer them to other users. It also has an easy-to-use auto attendant that provides a thorough, dependable backup when you're away from your desk.

Remote Users will have better access. Have advanced call control whether you're in or out of the office. Calls to your extension can be transparently routed to remote locations. A simple, voice-guided interface lets you set up conference calls and juggle multiple calls. And when you're on the road, TeleVantage will notify you by e-mail or pager when you receive important messages.

Call Center Staff will work more professionally. Distribute incoming calls to appropriate groups of sales or support staff. Agents can easily monitor and manage active and waiting calls from their PC desktop. Call Center managers can review call logs to ensure quality service.

System Administrators will have better control. Reduce the need for expensive service calls-extensions and trunks can be easily added, changed or moved. It also gives you real-time access to system information such as station or trunk status, and keeps a log of all calls within the system. TeleVantage can be administered remotely. TeleVantage is also highly reliable-even if the power shuts down, your critical extensions will stay up and running.

Customers will like its friendly interaction. Let your customers access the right person quickly. Its personalized call handling routes calls automatically and lets callers leave a message if no one is available. The auto attendant provides a convenient dial-by-name directory and on-hold music.

Financial Managers will find it cost efficient. Least-cost routing capability lowers monthly phone bills, and its easy maintenance can reduce or eliminate service calls. Expanding the system is much less expensive because it uses standard telephones, not proprietary handsets, and the same base system can expand from 8 to 264 users. There are no costly addons - voice mail, unified messaging and call distribution are all included.

When you're ready to discuss your needs, please call us at 770/426.0051 to arrange a no-cost initial consultation or to schedule a demonstration.

1/11/05
Artisoft Changes Name to Vertical Communications, Inc.
Cambridge, Mass. (January 11, 2005) --Artisoft, Inc. (ASFTE.OB), a leading provider of next-generation, IP-based phone systems for small, large and distributed businesses, announced today that the company has changed its name to Vertical Communications, Inc. more...

12/02/04
Artisoft Announces Strong Revenue Growth for First Quarter of Fiscal 2005
Cambridge, MA - December 2 - Artisoft©, Inc. (OTC: ASFT), a leading provider of IP-PBX and call center products, today reported its financial results for the first quarter of fiscal 2005, which ended September 30, 2004. Revenue for the quarter increased 49% from the same quarter of fiscal 2004. The Company also achieved its 8th consecutive quarter of revenue growth. more...

11/22/04
Artisoft Introduces TeleVantage Enterprise Manager
Cambridge, MA – November 22, 2004– Artisoft®, Inc. (OTC: ASFT), a leading provider of software-based IP-PBX and call center products, today unveiled TeleVantage® Enterprise Manager, the newest addition to the TeleVantage product family. more...